![]() Locate and define new process improvement opportunitiesĮDUCATION: BS in Accounting, IT, Business or other related field. ![]() Identify, analyze and interpret trends or patterns in complex data sets. Develop and implement data analysis, data collection systems and other strategies that optimize statistical efficiency and quality. ![]() Develop dashboards for visual management through the use of Tableau or Qlik Sense. Utilize benchmarks within the industry to establish KPI targets. Drive excellence practices and technical standards for KPIs. Analyze, measure and enable the optimization of productivity within the Customer Solutions group. Timeliness and accuracy of core deliverables (planning, analysis reporting process). Proven results of lean and process improvement gains. Timely delivery of accurate reports, dashboards, metrics. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. Performs forward-looking ad-hoc analysis, such as project strategy evaluation, scenario analysis, etc. _The successful candidate will: Expert level skills with Excel, Access, SQL database, Qlik Sense, Tableau and other data analytics software. We are currently accepting applications for a highly qualified Business Analyst. This role will pro-actively support strategy execution by delivering meaningful, accurate and timely reporting and analysis on business performance, thereby supporting relevant stakeholders to make fact-based sound business decisions. The purpose of the Solution Analyst is to analyze customer and group performance data to identify opportunities for improvement.
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